Visit Coordinator

To be successful in this position you must become able to do the following essential duties and responsibilities always:

• Functions within agency's policies and procedures as outlined on agency public documents.
• Operates according to program operations manual.
• Meets communication requirements as outlined in job expectations section below.
• Meets supervision requirements as outlined in job expectations section below.
• Meets program quality requirements as outlined in job expectations section below.
• Meets client interaction requirements as outlined in job expectations section below.

Job Expectations
Communication Requirements

• Communicates programmatic or job related concerns to supervisor and makes suggestions for improvement in an appropriate and timely manner.
• Communicates any performance concerns or training needs to supervisor in an appropriate and timely manner.
• Conducts self in a professional manner that positively reflects the agency culture.
• Demonstrates competent written and verbal communication with referral sources and external customers.
• Is attentive and responsive to customer needs in a helpful, supportive and timely manner.
• Works collaboratively with coworkers and agency staff to effectively communicate and problem solve.

Supervision Requirements

• Meets with supervisor in accordance with program and licensing requirements.
• Utilizes supervision effectively to address client related issues.
• Utilizes supervision effectively to address performance issues and concerns.
• Utilizes supervision effectively to explore professional development and training needs.

Program Quality Requirements

• Meets obligations of program (contractual, licensing, Medicaid, etc.).
• Follows program policies and procedures and encourages same in others.
• Educates self on issues impacting the program population.
• Operates conscientiously in accordance with program budget (i.e., use of client engaging funds, office supplies).
• Completes and submits accurate written reports and documentation per established guidelines.
• Ensures quality and accuracy of written and verbal communications.
• Submits Level of Service (LOS) within program requirements.
• Attends agency and program meetings and trainings within established time frames.
• Plays an active role in meetings and trainings designed to enhance agency and program operations.

Client Interaction Requirements

• Provides culturally competent service delivery.
• Upholds ethical standards in accordance with Social Work Code of Ethics.
• Effectively engages all client populations.
• Continually assesses clients' needs.
• Provides appropriate intervention strategies and adjusts services accordingly.

Necessary Skills and Abilities

• Must demonstrate initiative, creativity, be dependable, reliable and work well independently.
• Must be able to exercise independent thinking and good judgment under all circumstances.
• Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.
• Must regularly be able to see, speak and hear. Frequently required to stand, sit, walk, bend, use hands and arms and must occasionally lift up to 20 pounds.
• Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients.
• Assume an active role in agency events.

• Bachelors degree required.
• Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.